Welcome to GURMAT BANI! Our platform is committed to providing a safe, inclusive, and enriching learning environment for all users. To ensure the quality and integrity of our content, we have established the following content policy guidelines:
Prohibited Content:
- Hate Speech and Discrimination: Content that promotes hatred, discrimination, or violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics is strictly prohibited.
- Illegal or Harmful Activities: Content that promotes illegal activities, violence, self-harm, or harm to others is not allowed on our platform.
- Inappropriate or Offensive Material: Content that is sexually explicit, obscene, or otherwise inappropriate for our educational community is prohibited.
- Introduction
1.1 We respect your privacy. This Policy explains how we collect, use, disclose, and protect your personal information when you use Gurmat Bani.
1.2 We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you access the Site from outside Australia, other laws may also apply.
2. What personal information we collect
Depending on how you use the Site, we may collect:
– Identity and contact details — such as your name and email address.
– Account information — such as your username, password (stored securely), and preferences.
– Learning information — such as course progress, quiz results, and any reflections, answers, or posts you submit.
– Transaction information — if you enrol in a paid course, limited billing details. Card payments are processed by our payment provider; we do not store full card numbers.
– Communications — messages you send us and our correspondence with you.
– Technical information — collected automatically, such as IP address, device and browser type, pages visited, and usage data, including through cookies (see clause 11).
3. How we collect personal information
3.1 We collect information directly from you (for example, when you register, enrol, submit content, or contact us), automatically as you use the Site, and sometimes from third parties such as our service providers.
3.2 Where reasonable and practicable, we collect personal information directly from you. If you do not provide requested information, we may be unable to provide some Services.
4. Why we collect, hold, and use personal information
We use personal information to:
– provide, operate, and improve the Services and your learning experience;
– create and manage your account and process enrolments and payments;
– respond to your enquiries and provide support;
– personalise content and remember your preferences;
– maintain security, prevent misuse, and enforce our Terms of Use;
– send you administrative messages and, where permitted, updates about the Services (see clause 6); and
– comply with our legal obligations.
5. Disclosure of personal information
5.1 We may disclose personal information to:
– service providers who help us run the Site (for example, hosting, email delivery, analytics, and payment processing), under obligations of confidentiality;
– professional advisers, where necessary;
– government or law enforcement bodies, where required or authorised by law; and
– a successor entity in connection with a restructure or transfer of our activities.
5.2 We do not sell your personal information.
6. Direct marketing
6.1 We will only send you marketing communications where permitted by law. You can opt out at any time using the unsubscribe link in the message or by contacting us at [privacy contact email]. Administrative or service messages are not marketing and may still be sent.
7. Overseas disclosure
7.1 Some of our service providers (for example, hosting or analytics) may store or process data outside Australia, including in [list likely countries/regions, e.g., the United States and the European Union]. Where we disclose information overseas, we take reasonable steps to ensure it is handled consistently with the APPs.
8. Data security
8.1 We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, using measures such as access controls and secure hosting. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Retention
9.1 We keep personal information only for as long as needed for the purposes described in this Policy or as required by law, after which we take reasonable steps to delete or de-identify it.
10. Accessing and correcting your information
10.1 You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. Contact us at [privacy contact email]. We will respond within a reasonable period and may need to verify your identity. In limited cases the law allows us to decline access, and we will explain why if that occurs.
11. Cookies and analytics
11.1 The Site uses cookies and similar technologies to operate, remember preferences, and understand usage. For details and how to manage them, see our Cookies Policy at [cookies policy URL].
12. Children’s privacy
12.1 The Services are intended to be used by children only with parental or guardian involvement. We do not knowingly collect more information from a child than is necessary to provide the Services. A parent or guardian may contact us to access, correct, or delete a child’s information.
13. Third-party links
13.1 The Site may link to third-party websites and tools. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
14. Complaints
14.1 If you have a concern about how we have handled your personal information, please contact our Privacy Officer at info @gurmatbani.com. We will acknowledge and investigate your complaint.
14.2 If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
15. Changes to this Policy
15.1 We may update this Policy from time to time. We will post the updated version with a new effective date and, where changes are significant, take reasonable steps to notify you.
16. Contact us
Gurmat Bani – National Sikh Organisation Inc.
Attn: Privacy Officer
info @gurmatbani.com
